Refund & Cancellation Policy

Clear guidelines regarding refund eligibility and cancellation rules for all users.

01

Introduction

This Refund & Cancellation Policy describes the circumstances under which a refund or cancellation may be applicable. By accessing our platform, you agree to all terms included in this policy.

02

Service-Based Refunds

Refunds may be granted under the following situations:

  • Payment was deducted but service was not delivered.
  • Technical issues caused transaction failure and amount remained uncredited.
  • User was charged incorrectly due to a system error.
03

No Refund in Certain Cases

  • Incorrect details provided by the user.
  • Services already processed successfully.
  • Delay due to third-party service providers.
  • Misuse or violation of terms and policies.
04

Cancellation Policy

Once a payment is processed, cancellation is not allowed for services already begun or delivered. If cancellation is permitted, you must request it within 24 hours with valid reasons.

05

Processing Refunds

Approved refunds are processed within 7–10 business days and credited back to the original payment method.

06

Transaction Charges

Payment gateway or transaction charges are non-refundable in all cases.

07

Contact for Support

For refund or cancellation queries, contact us at info@bhanavetech.com